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I can’t apply because your site says my details are already on your system, why is this?

Updated over a week ago

Our system is designed to allow you to create a single Creditstar account for all your future applications. If you have created an account with us in the past, please use your existing account to submit new applications. Please do not use false information if your details are not being accepted as this will result in your account being declined. If you do not remember the details you used when you created your account, please contact our support for assistance.

If you have never used our service or suspect that someone else has used your personal details to submit an application, please contact us immediately. Please contact us by email [email protected] or by phone 020 3695 7544 so that we can review your account and resolve any issues.

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